Customer Support
Contact Orbit Nova
Questions about an order, delivery time, or product compatibility? Reach us any way you like.
Email support
support@orbitnova.pk
Response time: within 24 hours
WhatsApp support
Chat with us
Fastest replies for order and stock questions
Support hours
Monday-Saturday
Closed on public holidays
- Nationwide delivery Shipping across Pakistan
- Cash on delivery Pay when your order arrives
- 14-day returns Unused items in original packaging
- Human support WhatsApp and email help
Contact
Send us a message
Common questions
How long does delivery take?
Major cities usually receive orders in 2-4 working days. Other areas can take 3-6 working days.
Can I pay cash on delivery?
Yes. Cash on delivery is available nationwide. Pay the courier when your parcel arrives.
How do I return an item?
Message us on WhatsApp within 14 days with your order number and we will arrange the return.